Renewals Associate

📋 Description

• Manage a portfolio of client renewals from initial outreach through agreement execution, ensuring
• Initiate renewal communications at least 60 days before the scheduled renewal date.
• Prepare and send renewal agreements to clients through DocuSign and monitor completion through
• Maintain consistent and timely follow-up with clients throughout the renewal cycle.
• Schedule and facilitate client meetings when additional discussion or coordination is required.
• Identify potential roadblocks, friction points, or disengagement early and take appropriate action

🎯 Requirements

• 2+ years of relevant professional experience, preferably in renewals, account management, customer
• Highly proactive, resourceful, and solutions-oriented mindset with a strong 'can-do' attitude.
• Excellent written and verbal communication skills, with the ability to communicate professionally
• Strong critical-thinking and problem-solving abilities, particularly when identifying and resolving
• Demonstrated ability to manage multiple priorities, deadlines, and client relationships
• Intermediate Excel skills and confidence working with business data and tracking tools.

🎁 Benefits

• Competitive base salary of $65,000–$75,000, plus bonus opportunities.
• Fully remote work environment.
• Medical, dental, and vision insurance.
• Mental health benefits.
• Company-paid group life insurance.
• Short- and long-term disability coverage.