Renewals Manager, EMEA Enterprise

📋 Description

• Proactively manage 150+ client renewals to ensure on-time retention.
• Partner with Field Sales and Customer Success to upsell multi-year renewals.
• Strategize renewal scenarios with CS Manager and Account Executive.
• Leverage renewal activity to promote upsells with Account Executives.
• Directly negotiate renewal terms with client procurement teams.
• Prepare renewal proposals with rate calculations and contracts.

🎯 Requirements

• 3-4 years B2B SaaS renewals with Enterprise clients (> $100k deals).
• Negotiate terms for complex deals while maintaining strong client relationships.
• Strong time management and meticulous attention to detail.
• Experience with Salesforce.com; Gainsight a plus.
• Adapt quickly in a fast-paced startup environment; build sustainable processes.
• Teamwork and commitment to enterprise-level customer experience.

🎁 Benefits

• Full access to Udemy courses and a monthly UDay budget.
• Hybrid work: in-office Tue-Thu, remote other days.
• Space to experiment with AI in practical ways.
• Growth in enterprise renewals leadership.