Renewals Representative

📋 Description

• Closely collaborate with Account Manager/Executive teammates in shared territories to divide and
• Team to achieve agreed-to quarterly renewal and expansion sales goals, develop strong relationships
• Maintain strong partner and customer relationships, understand their business needs, and align them
• Identify customer renewal risks and collaborate with channel partners, sales teammates, and the
• Work closely with customers, channel partners and internal teams to acquire the documentation
• Support and manage the end-to-end renewals process, including maintaining an accurate renewals

🎯 Requirements

• Bachelor’s degree in Business Administration, Communications, or Marketing preferred; or proven
• 1-3+ years experience in renewal account management or sales roles working with decision-makers in
• Familiarity with Salesforce tools such as Lightning and CPQ, as well as additional tools like
• Strong understanding of the Renewals sales cycle, buyer personas, and decision-making processes
• Exceptional retention risk discovery skills, value proposition presentation, negotiation, and
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with

🎁 Benefits

• Comprehensive benefits package
• Remote-first working model
• Employee-led diversity and inclusion networks
• Annual charity and fundraising initiatives and volunteer days
• Global employee sustainability initiatives
• Global fitness and trivia competitions