Resource Operations Manager

📋 Description

• Lead the development, engagement, and overall member experience for approximately 50 team members.
• Facilitate member reviews by providing timely feedback, performance coaching, professional
• Provide proactive member communication and support team building and change management activities
• Identify workforce needs through partnering with Project Managers and Technical Leads on
• Participate in resource leadership and appropriate client team or project meetings.
• Partner with recruiting to interview, select, and develop offers for new members in alignment with

🎯 Requirements

• Experience leading, coaching, or developing employees while balancing workforce or resource
• Ability to build trusted relationships and influence decisions in a matrixed organization.
• Experience providing feedback, navigating performance conversations, resolving conflict, and
• Experience collaborating across project, technical, recruiting, and Human Resources teams.
• Ability to work from the Des Moines or Cedar Rapids office and travel 25-50% to support other