Response Engineer - CMDC

📋 Description

• Monitor and investigate the alerts to identify attacks
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and
• Work with Engineering and Product teams to improve the products and tools
• Extensive communications with customers via chat, email, and phone
• Review the latest alerts to determine relevancy and urgency. Create new tracking tickets for alerts
• Configure / Manage security monitoring rules and contribute to tool improvements

🎯 Requirements

• Strong understanding of the OSI model, TCP, UDP, BGP, QUIC
• Advanced understanding of iptables
• Analysis of traffic for attack anomaly detection and creation of mitigation rules
• Experience in handling attack mitigation and thorough knowledge of various attacks (L3/4 and L7)
• At least 2 years of technical support experience and customer support experience is a must
• Strong communication skills with high-value customers

🎁 Benefits

• Previous DDoS mitigation for OSI layers 3,4, & 7, filter malicious traffic using Cloudflare