Restaurant Support Representative

📋 Description

• Provide exemplary service on inbound/outbound communication
• Handle responses to partners via Email/SMS or manual reachout
• Address partner inquiries and objections, educate on Slice processes
• Provide product feedback and recommendations from restaurants
• Collaborate with Account Managers and cross-functional teams
• Offload operational tasks and optimize shop growth on Slice platform

🎯 Requirements

• Excellent English verbal and written skills
• Excellent problem solving and time-management skills
• Ability to analyze problems and strategize for solutions
• Proficient in Microsoft Office Suite, Salesforce, Kustomer
• Solid negotiation and interpersonal skills
• Able to work on all three shifts

🎁 Benefits

• Paid training from day one
• Career growth paths with close coaching
• Learning & Development program
• Referral program
• Wellbeing program with wellness stipend
• Night hour supplements and extra payments