Retail Account Manager

📋 Description

• Drive Commercial Growth & Retention (Approx. 40%): Own the full lifecycle of contract renewals
• Strategic Account Management (Approx. 30%): Build and strengthen deep, long-term partnerships with
• Customer & Internal Advocacy (Approx. 20%): Act as the main point of contact for your
• Project Leadership & Problem Solving (Approx. 10%): Take ownership of strategic customer
• Resource & Decision Management: Take ownership of your book of business by segmenting and

🎯 Requirements

• Fluency in English and Dutch with strong written and verbal communication skills is essential.
• 3-5 years of experience in Account Management or a commercial-focused role (e.g., Sales), with a
• Expert relationship building and communication skills with a high degree of empathy and the ability
• Great commercial acumen and a deep understanding of SaaS business models, subscriptions, and
• A good understanding of APIs/integrations and the ability to leverage data to read product usage
• Expertise in CRM tools (ideally HubSpot or Salesforce) for pipeline tracking, interaction

🎁 Benefits

• Invest in Your Growth: dedicated learning budget to expand your skills and knowledge.
• Solve Meaningful Challenges: contribute to tackling significant challenges in the global tech
• Drive Innovation: work on cutting-edge solutions with weekly releases and new features.
• Collaborate with a Global Team: be part of a diverse, international team that values transparency
• Be Part of a Unicorn: join a rapidly scaling SaaS unicorn at the forefront of the order management
• Enjoy Regionally Tailored Rewards: compensation and benefits packages designed to reflect the