Added
3 hours ago
Location
Type
Part time
Salary
Salary not provided
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Related skills

customer service retail cash handling transactions

📋 Description

  • Retail Customer Service Manager role in Entain shops
  • Deliver top customer service and drive standards daily
  • Work with Shop team to build relationships and encourage repeat business
  • Open/close shop; manage shop standards and cash handling
  • Shift patterns include long opening/closing and evening shifts
  • Rota provided at least four weeks in advance

🎯 Requirements

  • 18+ to work in betting shops
  • Customer-facing experience
  • Confidence in in-person customer interactions
  • Familiarity with cash handling and payments
  • Ability to handle customer issues with empathy
  • Ability to work towards targets

🎁 Benefits

  • Overtime optional (subject to availability)
  • Pension and ShareSave
  • Discounts with retailers
  • Healthcare and wellbeing support
  • Development opportunities
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