Retail Specialist (Carry Guide)

📋 Description

• Be the Bellroy on-floor ambassador and help customers find the right product.
• Develop product knowledge and share thoughtful recommendations.
• Handle returns with care and resolve issues calmly.
• Keep displays intentional and the floor reset properly.
• Collaborate with the team to shape store culture.
• Shifts include weekends and some evenings.

🎯 Requirements

• Retail or customer-facing experience with genuine warmth.
• Curiosity about products and what makes them well designed.
• Stay composed when challenges arise; handle complaints calmly.
• Attention to store details: displays, pricing, POS accuracy.
• Team-first approach; share feedback and own issues.
• Flexible with varied weekend shifts.

🎁 Benefits

• Opportunity to shape a new store and culture.
• Work with a brand with substance and sustainability focus.
• Be part of Bellroy B Corp mission.
• Casual retail role with flexible shifts.
• Deep product knowledge and customer impact.
• Melbourne CBD store environment to grow with the brand.