Revenue Cycle Operations Specialist

📋 Description

• Support daily billing and revenue cycle workflows so operations stay timely and accurate.
• Open, sort, and prioritize incoming mail and documents — routing or uploading each to the right
• Upload and manage required documentation in Niko with care.
• Flag urgent items, discrepancies, and issues, and escalate them to the right partners.
• Serve as the primary on-site point of contact and keep day-to-day office operations running
• Answer live calls via Aircall during office hours, return voicemails promptly, and direct callers

🎯 Requirements

• Can run the operational backbone of an office — sorting and routing mail and documents, uploading
• Available on-site at Severna Park, MD office five days a week during standard business hours (EST).
• Detail-oriented and trustworthy with sensitive information — billing documents and confidential
• Worked in administrative, operations, or office support roles — healthcare or insurance billing
• Quick with digital document, mail, and call tools like Niko, Earth Class Mail, and Aircall — or a
• Clear, kind communicator who keeps remote teammates and external partners in the loop.

🎁 Benefits

• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Winter Wonder Week: paid week off at the end of the year
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning