Risk Associate

📋 Description

• Monitor player accounts, transactions, and activities to identify potential fraud risks and
• Utilize data analysis techniques to review and interpret gaming data for patterns or irregularities
• Maintain accurate records of fraud prevention activities, investigations, and outcomes
• Support fraud investigations by gathering information and documenting findings
• Collaborate with relevant teams to address and resolve fraud cases
• Manage Risk hotline and ad-hoc tasks

🎯 Requirements

• Experience in risk mitigation, preferably in an online business
• Strong verbal and written communication skills
• Experience handling customer queries through different mediums
• Knowledge of customer due diligence, KYC, and anti-money laundering
• Ability to collaborate with cross-functional teams across locations
• Flexibility to work 24*7 rotational shifts

🎁 Benefits

• Safe home pickup and drop
• Regular bonus and pension
• 24 days annual leave
• Extra paid leave including wellbeing and development days
• Life assurance and income protection
• Private healthcare and wellbeing support