Risk Investigator - Third Party/ATO Fraud

📋 Description

• Lead complex ATO investigations, determining risk, containment, and recovery.
• Own end-to-end response for high-impact ATO cases across multiple teams.
• Communicate with customers during sensitive incidents with empathy.
• Develop and improve ATO policies, playbooks, and workflows.
• Partner with Product, Eng, and Risk to improve detection and controls.
• Escalate trends and fraud vectors into actionable improvements.

🎯 Requirements

• 3+ years investigating and responding to ATO fraud in financial services
• Deep expertise in ATO methods, attacker tactics, auth, identity verification
• Experience identifying wire, ACH, check, mule accounts, identity theft fraud
• Able to lead complex investigations balancing customer experience, risk, and efficiency
• Exceptional customer-facing comms; manage high-impact incidents with empathy
• Strong judgment for time-sensitive decisions affecting access and security

🎁 Benefits

• Base salary, equity, and benefits included
• Competitive pay with equity and market updates
• Equal opportunity employer; accommodations available
• Flexible remote-friendly work options within the US
• Mentoring and onboarding to grow your skills
• Collaborative, cross-functional team culture