Risk UX Specialist

📋 Description

• Respond to limit request increases from high and moderate risk users, while reviewing account and
• Review Overlimit transactions through a dedicated queue, evaluating account history and risk
• Review and decision remote check deposits submitted by users utilizing internal tools, and third
• Manage a high-volume caseload within service level agreements and with critical attention to detail
• Respond to Risk support requests in the mailbox and Slack channels, related to limit increases, and
• Partner with our BPO team by providing second opinions and exception guidance on escalated reviews

🎯 Requirements

• Have experience working in banking, fintech, or other financial services
• Have 2-3 years of experience working in the risk space
• Have product sense and knowledge of banking products (e.g., ACH, International Wires, SWIFT
• Exercise empathy and understanding when communicating with users
• Manage relationships with external parties with confidence and kindness
• Act as a generalist by assessing various types of risk when making decisions

🎁 Benefits

• Base salary
• Equity (stock options/RSUs)
• Benefits package