Sales Operations Associate

📋 Description

• Engage with historical enquiries and existing prospect databases generated through various demand
• Conduct structured outbound calls, counselling sessions, and follow-up activities to nurture leads
• Reconnect with former students and identify upselling and cross-selling opportunities by
• Understand individual requirements, provide accurate program information, address questions, handle
• Maintain accurate and up-to-date records of prospect interactions, lead status, follow-up
• Collaborate with sales qualification teams and relevant stakeholders to prioritize leads

🎯 Requirements

• A graduate degree in any discipline.
• Approximately 1–3 years of relevant experience, or demonstrated aptitude, in sales, inside sales
• Previous exposure to EdTech, higher education, professional learning, or digital education programs
• Strong verbal and written communication skills, active listening abilities, and interpersonal
• Understanding of lead nurturing, historical enquiry re-engagement, outbound calling, structured
• A customer-centric mindset and the ability to understand individual needs, address concerns

🎁 Benefits

• Full-time employment opportunity.
• Remote working arrangement within India.
• Location flexibility, with the role available to candidates based in Hyderabad, Bengaluru, or Noida.
• Opportunity to work in the growing EdTech, higher education, and professional learning sectors.
• Exposure to sales operations, customer engagement, lead management, and digital learning solutions.
• Opportunities to develop sales, communication, relationship management, and CRM expertise.