Sales Operations Specialist (Northeast)

📋 Description

• Use Salesforce.com to generate quotes, track opportunities and process orders.
• Promptly respond to internal and external inquiries.
• Suggest creative pricing and payment solutions balancing customer need and pricing policies.
• Serve as a liaison between customers, vendors, and GuidePoint outside Sales Executives.
• Develop and retain product and industry knowledge, vendor resources, and GuidePoint Security
• Develop and maintain relationship with GuidePoint key vendors and customers.

🎯 Requirements

• High School Diploma or GED required. Associate Degree or equivalent from two year college or
• 3+ years in a customer service/sales support type role.
• Prior experience in Customer Relationship Management (CRM) software required.
• Intermediate level experience with Microsoft Office and Internet Navigation.
• Self-motivated, detail-oriented, organized, and a strong team player with excellent follow-through.
• Positive, results-driven, open to constructive feedback, and adaptable to ambiguity.

🎁 Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions
• Group Medical Insurance options: Zero Deductible PPO Plan or High Deductible Health Plan with HSA
• Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment