Sales Support Associate

📋 Description

• Provide guided-selling tool support and scheduling assistance for assigned sellers
• Partner with sales managers and Sales Operations to support the team’s highest-priority
• Serve as the first line of response for Level 1 quoting requests in the Salesforce support queue
• Escalate technical, complex, or non-Level 1 requests to the appropriate team
• Own deal desk requests from intake through resolution, ensuring internal action items do not stall
• Coordinate legal and MSA requests, including routing, tracking, and follow-through to signature

🎯 Requirements

• Experience in sales support, sales operations, deal desk, revenue operations, contracting, or a
• Working knowledge of Salesforce and familiarity with quoting or guided-selling tools
• Experience coordinating contracts, approvals, DocuSign workflows, procurement requests, or similar
• Strong organizational and follow-through skills, with the ability to manage multiple time-sensitive
• Excellent written and verbal communication skills
• Ability to prioritize competing requests and meet defined service-level expectations