Sales Support Coordinator

📋 Description

• Provide day-to-day operational support to the sales team, helping ensure client requests, internal
• Help resolve client and operational issues, working with the right teams and escalating where
• Liaise with colleagues across Sales, Operations, Legal, Finance, Product, Privacy, and Risk to help
• Track client information and expiries, proactively flagging upcoming dates to the team and clients
• Support payment and settlement activity, helping to resolve exceptions and ensure funds move
• Help with account and user setup, including arranging client platform access and keeping records

🎯 Requirements

• Prior experience in an administrative, customer service, sales support, or operations role.
• Comfortable using everyday computer systems and tools (e.g., Salesforce/CRM and MS Office), with
• A basic understanding of, or a strong interest in, payments and/or FX processes (full training will
• Some familiarity with financial markets and instruments (e.g., spot, forwards, etc.) is helpful
• A proactive, can-do attitude and a willingness to take ownership of your tasks.
• Clear, professional communication skills, and confidence interacting with clients and colleagues.

🎁 Benefits

• Competitive salary
• Great career growth and development opportunities in a global organization
• Corporate benefits
• Opportunity to work with a diverse, global team across 20+ countries
• Fast-paced, innovative environment with a growth mindset
• Inclusive culture that celebrates diversity and different perspectives