Salesforce Health Cloud Business Systems Analyst (BSA)

📋 Description

• Lead business analysis activities throughout the Salesforce Health Cloud implementation lifecycle
• Facilitate interviews, workshops, and discovery sessions with healthcare administrators, clinical
• Assess operational workflows, patient management processes, and care coordination models to
• Document current-state processes, conduct gap analyses, and define future-state workflows and
• Translate requirements into clear user stories, acceptance criteria, and functional specifications
• Create process flows, data mapping diagrams, wireframes, and use cases to communicate functional

🎯 Requirements

• Must reside in the United States or Canada and have legal authorization to work without requiring
• 5-10 years of experience as a Business Systems Analyst or Functional Consultant within the
• Hands-on project experience with Salesforce Health Cloud, including patient management, care
• Strong experience gathering and documenting business requirements, mapping processes, conducting
• Extensive experience supporting Agile/Scrum delivery, including sprint planning, backlog
• Practical experience using Jira and Confluence

🎁 Benefits

• 12-month engagement
• Full-time contract, 40 hours per week
• Hybrid or remote work arrangement, with eligibility based on residence in the US or Canada
• Opportunity to contribute to a major healthcare implementation involving Salesforce Health Cloud
• Work with healthcare stakeholders, solution architects, developers, QA specialists, and other
• Apply and deepen expertise in Salesforce Health Cloud, healthcare data models, Agile delivery, and