Security Engineer, Incident Response

📋 Description

• Lead and support response to security events across Twilio's global infrastructure.
• Document incidents and craft runbooks; share knowledge across teams.
• Collaborate across teams to solve security challenges and threats.
• Improve Twilio’s security posture by driving improvements from incidents.
• Own the security incident lifecycle, on-call rotation, and RCAs.
• Mentor teammates for career growth and long-term success.

🎯 Requirements

• 3+ years of security incident response in production-cloud environments.
• Subject-matter expert on security issues and technologies.
• Proficient with SIEM, SOAR, and cloud tooling (AWS or GCP).
• AI-assisted incident response and automated workflows.
• Experience across a broad tech stack and incident investigations.
• Excellent written and verbal communication; ability to influence.

🎁 Benefits

• Competitive pay and comprehensive benefits.
• Generous time off, parental and wellness leave.
• Healthcare coverage and retirement savings program.
• Flexible, remote-friendly work environment.
• Opportunities for growth and mentorship.
• Location-based offerings vary by location.