Security Engineer (Support)

📋 Description

• Manage the information security ticketing system, ensuring all security-related tickets are logged
• Monitor ticket queues, track progress, and ensure timely resolution of security incidents and
• Collaborate with cross-functional teams to ensure security tickets are addressed in line with
• Serve as the initial point of contact for security events reported through the ticketing system
• Conduct initial tier 1 triage of reported security events and escalate to the SecOps team
• Provide technical support for end-users and internal teams on security-related issues

🎯 Requirements

• 2-4 years of experience in IT support, security operations, or a related field, with experience in
• Strong understanding of information security principles, common security threats, and best practices
• Ability to analyze and troubleshoot security incidents and issues effectively
• Excellent verbal and written communication skills, with the ability to explain technical issues to
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively
• Demonstrated ability to think critically and solve problems efficiently

🎁 Benefits

• Equity
• Paid time off
• Training and personal development
• Insurance Coverage
• Work From Home Allowance
• Volunteering