Senior Account Manager

📋 Description

• Manage a portfolio of strategic customers, building strong and long-term relationships with key
• Become a trusted advisor by understanding customers’ business models, objectives, challenges, and
• Maintain regular communication with customers to ensure alignment, satisfaction, and successful
• Identify potential risks and proactively develop action plans to address customer needs.
• Ensure customers receive value from DEUNA's solutions throughout their lifecycle.
• Identify opportunities to increase customer value through product adoption, upselling, and

🎯 Requirements

• 4+ years of experience in Account Management, Customer Success, or similar customer-facing roles.
• Experience managing B2B customers, preferably enterprise or high-growth accounts.
• Proven ability to build trusted relationships with customers and internal stakeholders.
• Experience driving retention, adoption, and account growth.
• Strong commercial mindset and customer orientation.
• Ability to understand business needs and adopt them into solutions.

🎁 Benefits

• Vacations and additional PTO 🏝️
• Remote work from anywhere 💻
• Economic support for health insurance, internet and cell phone line 📱🌐
• We all own DEUNA, we offer stock options 💸
• Learning and development platform 📚
• Multidisciplinary, interface and diverse team 🧡