Senior Account Manager (French-speaking)

📋 Description

• Own account commercial outcomes: Take responsibility for the full commercial lifecycle of assigned
• Protect retention and renewal outcomes: Monitor account health, customer engagement, product value
• Drive account expansion: Identify and execute upsell, cross-sell, and expansion opportunities
• Develop account strategies: Create and maintain clear account plans based on customer goals
• Lead consultative customer conversations: Advise customers on how to improve their localisation and
• Navigate complex enterprise sales processes: Coordinate multi-stakeholder opportunities

🎯 Requirements

• Full account lifecycle ownership: +5 years of experience owning the commercial lifecycle of
• Proven commercial outcomes: A track record of protecting customer revenue, achieving gross revenue
• Professional fluency in French, including the ability to lead customer conversations
• Ability to understand complex SaaS products, with experience selling to business, marketing, and
• Strong written and spoken English, with the ability to collaborate effectively across a remote
• Experience engaging and influencing C-level and senior stakeholders, including the ability to lead

🎁 Benefits

• Competitive salary and employee stock options.
• Fully remote setup with flexible working hours.
• Co-working budget for those days you want a change from your home office.
• Flexible vacation policy to recharge when you need to.
• Home office setup budget: monitor, desk, ergonomics, whatever helps you do your best work.
• Learning & development budget to grow your skills and career.