Senior Account Partner, Large Pro Partnerships

📋 Description

• Manage a portfolio of enterprise service professional partners as their primary point of contact
• Own both retention and revenue growth across your portfolio
• Build trusted, durable relationships with partner leadership - VPs, C-suite executives, and owners
• Lead regular executive business reviews that deliver meaningful performance insight, strategic
• Conduct ongoing discovery to understand each partner's business evolution, competitive pressures
• Serve as the primary escalation point for partner issues, driving cross-functional resolution and

🎯 Requirements

• 3+ years of experience in strategic account management, customer success, or partnerships with
• Demonstrated experience managing executive-level relationships (VP, C-suite, or owner level) as the
• Proven ability to hold both GRR and NRR accountability — you can articulate how you've sequenced
• Strong analytical fluency - you build action plans from data, not just summaries; experience with
• Demonstrated ability to own outcomes end-to-end with limited oversight — you see issues through to
• Comfortable operating in ambiguous environments and building structure where none exists

🎁 Benefits

• Full medical, dental, vision package to fit your needs
• Flexible vacation policy; work hard and take time when you need it
• Pet discount plans & retirement plan with company match (401K)
• Technical equipment (i.e. laptop) provided