Senior Account Representative

📋 Description

• Manage a portfolio of SMEs and Corporates customers across Italy
• Build and maintain strong working relationships with key customer stakeholders
• Conduct regular customer meetings to review performance, discuss business needs, and identify
• Support customer retention and renewal efforts through proactive engagement and responsive account
• Manage incoming enquiries and requests from customers and execute outbound campaigns among existing
• Maintain accurate account information, activity records, and opportunity tracking within CRM systems

🎯 Requirements

• Bachelor's degree in Business, Finance or a related field, or an equivalent combination of
• 3-5 years of experience in account management, customer success, relationship management, sales, or
• Strong knowledge of FX products and markets
• Demonstrated ability to build and maintain customer relationships across multiple stakeholder groups
• Experience supporting customer retention, renewals, or account growth initiatives
• Strong communication, presentation, and interpersonal skills

🎁 Benefits

• Competitive salary
• Opportunity to earn a bonus based on performance
• Great career growth and development opportunities in a global organization
• Comprehensive corporate benefits
• Flexible and collaborative working environment