Senior Advisory Solution Consultant - CRM & Industry Workflows

📋 Description

• Lead CRM pursuits across universities and education departments in Australia (ANZ education segment)
• Turn institutional challenges into transformation strategies on ServiceNow's platform
• Design and deliver demonstrations combining customer & industry workflows with partner
• Support state government pursuits beyond education and occasionally federal
• Build education solution frameworks, reference architectures, and go-to-market plays
• Partner with Sales and Executive Sponsors to shape long-term account strategies

🎯 Requirements

• Experience in leveraging or critically thinking about integrating AI into work processes
• 10+ years in pre-sales solution consulting, sales engineering, or related technical advisory role
• Understanding of education institutions: student lifecycle, enquiry volumes, funding, compliance
• Familiarity with state and federal government procurement and RFP processes
• Solid technical foundation: front-ends, back-ends, APIs, data; build POC integrations
• Proficiency with ServiceNow (especially CSM) or equivalent hands-on experience with Salesforce

🎁 Benefits

• Flexibility and trust in how you work
• Competitive pay with salary, variable incentives, and equity
• Autonomy to bring your own thinking to complex problems
• Investment in growth through certifications, mentoring, and peer networks