Senior Analyst, Customer Experience Analytics

Added
8 hours ago
Type
Full time
Salary
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Related skills

snowflake sql python dbt bi

📋 Description

  • Hybrid role in Menlo Park, 3 days in office
  • Shape how Snowflake measures post-sale CX and uses AI tools
  • Partner with Support, Services Delivery, Operations, and Finance
  • Build scalable tools embedded in stakeholder workflows
  • Analyze support data to drive product strategy and efficiency
  • Work with SQL, dbt, and Snowflake to inform decisions

🎯 Requirements

  • Bachelor's or Master's in CS, Data Science, Statistics, or related field
  • 4-6 years in data analytics or applied data science
  • Strong SQL (Snowflake preferred) and Python
  • Experience with dbt for data modeling
  • Experience building user-facing analytics apps (BI tools)
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