Senior Associate, Loyalty & VIP Growth Strategy & Operations

📋 Description

• Build strategic roadmaps, scalable processes, and operating models that strengthen performance
• Develop and implement KPI frameworks that evaluate performance, surface trends and opportunities
• Lead competitive intelligence and market research initiatives, including competitor benchmarking
• Translate business data and competitive insights into clear recommendations that inform strategy
• Identify opportunities to apply AI and automation to repetitive or inefficient workflows, and help
• Partner with cross-functional teams and senior stakeholders to execute strategic initiatives

🎯 Requirements

• Bachelor’s degree in a relevant discipline, combined with at least 2 years of experience in
• Demonstrated experience owning competitive intelligence or market research workstreams, including
• Hands-on experience using AI tools to optimize workflows, improve productivity, or develop tools
• Strong strategic and analytical capabilities, with the ability to transform complex datasets and
• Proven ability to manage multiple projects and stakeholders at once, prioritize effectively
• Strong communication and stakeholder-management skills, with the ability to present findings and

🎁 Benefits

• Base salary range of $70,500–$88,100 per year, depending on work location, experience, skills
• Eligibility for bonus and equity in addition to base compensation, where applicable.
• Comprehensive employee benefits package.
• Full-time remote position within the United States.
• Opportunity to work on strategic initiatives spanning loyalty, VIP growth, operations, data, and
• Exposure to cross-functional projects and senior stakeholders in a technology-focused environment.