Senior Associate, Salesforce System Administrator

📋 Description

• Administer and maintain KIPP NYC's Salesforce platform, ensuring system stability, performance, and
• Manage user provisioning, permissions, profiles, licensing, page layouts, objects, fields
• Build and maintain reports, dashboards, and automated processes that support organizational
• Monitor platform health, data quality, user adoption, and system performance.
• Maintain system documentation and ensure platform configurations reflect evolving organizational
• Identify opportunities for automation, system enhancements, and process improvements that increase

🎯 Requirements

• Bachelor's degree preferred or equivalent combination of education and experience.
• Salesforce system administration experience strongly preferred
• Salesforce Administrator Certification preferred.
• Minimum of two years of experience administering Salesforce or comparable CRM platforms.
• Experience supporting Student Recruitment & Enrollment, Marketing, Advancement, or customer
• Experience with Salesforce Education Cloud, Experience Cloud, Marketing Cloud, or related

🎁 Benefits

• Robust benefits that include medical, dental, and vision.
• 403(b) retirement plan with a 50% match after 6 months.
• Generous Time-Off aligned with the school calendar
• Up to 12 weeks of 100% parental leave.
• Bright Horizon Back-up Child and Elder care.
• Employer-paid Life Insurance and Short-term/Long-term disability.