Senior Business Solutions Architect

📋 Description

• Own ChargeBee as a system of record end-to-end: configuration, environment governance, access and
• Act as ROLLER's primary point of contact with ChargeBee — managing the vendor relationship, support
• Define and enforce configuration standards and change-management processes for ChargeBee so
• Own the ChargeBee roadmap: prioritize enhancements, evaluate new ChargeBee features/modules, and
• Design, build, and maintain automation workflows (using Workato or a comparable iPaaS platform)
• Architect end-to-end business systems solutions across CRM, billing, and finance platforms

🎯 Requirements

• 5–7+ years of experience in business systems analysis, solutions architecture, or systems ownership
• Demonstrated experience managing a SaaS vendor relationship (renewals, escalations, roadmap
• Solid understanding of the quote-to-cash process and how billing, CRM, and finance systems interact.
• Comfort owning governance and change-management processes for a system that multiple teams depend
• Proven ability to work independently, lead cross-functional projects, and manage competing
• Strong analytical skills with the ability to translate ambiguous business requirements into clear

🎁 Benefits

• No benefits information provided.