Senior CDD Risk Analyst, Direct Customer Onboarding

📋 Description

• Autonomously lead onboarding process for Adyen's most strategic and complex enterprise merchants
• Translate complex second-line compliance policies into actionable first-line operational procedures
• Maintain 'First-Time-Right' accuracy, perform regular quality control checks, upskill team members
• Proactively identify operational bottlenecks, redundancies, and friction points across end-to-end
• Partner with Commercial, Sales, and Account Management teams during high-stakes negotiations and
• Mentor CDD analysts, act as go-to expert for complex cases, develop and lead training sessions on

🎯 Requirements

• 6+ years experience in CDD, KYC/EDD operations or Second Line Risk or Compliance role within
• Proven mastery in evaluating complex risk scenarios beyond standard checklists; deep experience
• Proven track record of navigating complex commercial dynamics and high-pressure go-live targets
• Experienced in direct customer interactions and merchant-facing roles, effectively bridging
• Analytical mindset proficient in leveraging data and analytics to identify root causes of
• High autonomy, resilience, clear written and verbal communication skills; eager to share knowledge