Senior Content & Customer Marketing Manager (Remote)

📋 Description

• Build and manage an editorial roadmap aligned with GSG's priorities, deciding which stories to
• Research, interview, write, and edit thought leadership, market perspectives, client stories, case
• Create a repeatable process for identifying customer outcomes and proof points, then develop a
• Draw out strong points of view from GSG executives and subject-matter experts and turn their
• Partner with Client Success and operations leaders on voice-of-client programs, including
• Establish lightweight standards for content intake, prioritization, review, approvals, voice

🎯 Requirements

• 5-7+ years of experience in B2B content marketing, customer marketing, editorial strategy, or a
• A portfolio that demonstrates both original thought leadership and credible customer
• Excellent writing, developmental editing, and interviewing skills; ability to make technical or
• Experience building a content, advocacy, reference, or customer-engagement program from the ground
• Strong customer-facing judgment; ability to work directly with executives, Sales, Product, Client
• Ability to create structure when inputs are ambiguous, stakeholders are busy, and approvals require

🎁 Benefits

• Rewarding teamwork, professional excellence, and individual responsibility
• Technology-rich work environment with best collaboration tools
• Effective collaboration across remote and on-site settings
• Opportunity to work on complex products and government operations
• Hands-on builder role with strategic responsibility