Senior CRM Project Manager - Personalized Promotions & Wallet

📋 Description

• Own ROI of promotional spend across voucher mechanics and lifecycle.
• Lead Wallet & Promo Products CRM workstream and gamification vision.
• Translate CRM strategy into concrete product requirements for PM teams.
• Define and champion gamified wallet mechanics and member journeys.
• Contribute to CRM roadmap; validate UX directions in sprints.
• Coordinate with CRM leaders to integrate promos into lifecycle journeys.

🎯 Requirements

• 7–8 years in CRM, promo marketing, loyalty or incentives (e-commerce/retail)
• Proven track record managing significant promotional/incentive budgets with ROI impact
• Strong analytical: data, A/B testing, KPI-driven decisions
• Translate marketing needs into product requirements; credible with PM/Tech
• Excellent cross-functional collaboration; influence without authority
• Fluent in English; French a strong plus

🎁 Benefits

• Variable bonus
• The dynamic and creative environment within international teams
• The variety of self-education courses on our e-learning platform
• Participation in meetups and conferences locally and internationally
• Flexible Office with up to 2 days at home
• Health insurance