Senior Customer AI Engineer - Token Factory

📋 Description

• Lead the transition from proof of concept to production, owning the customer journey from initial
• Ensure customer AI workloads are deployed successfully, remain stable, and scale to meet evolving
• Accelerate time-to-production and time-to-value by identifying and addressing technical obstacles
• Optimize AI workload performance and reliability by developing a thorough understanding of customer
• Monitor and improve inference performance, including latency, throughput, resource utilization, and
• Identify performance bottlenecks, investigate root causes, and implement practical solutions to

🎯 Requirements

• Practical experience with AI inference frameworks such as vLLM, TensorRT, or similar technologies
• Strong understanding of cloud infrastructure, distributed systems, or high-load applications
• Familiarity with AI and machine learning workloads, particularly large language models (LLMs)
• Proven ability to troubleshoot complex technical issues, investigate system behavior, identify
• Experience working directly with technical customers, such as software engineers, machine learning
• Excellent communication skills, with the ability to explain complex technical concepts clearly and

🎁 Benefits

• Competitive compensation aligned with your expertise and experience.
• Career growth opportunities to develop technical expertise and progress professionally in a rapidly
• Continuous learning exposure to advanced AI technologies, inference frameworks, and real-world
• Remote work flexibility within Europe, with the opportunity to manage your work effectively and
• Ownership and autonomy to take responsibility for customer outcomes and influence technical
• Collaborative culture working alongside talented engineers and specialists in an international