Senior Customer & Content Marketing Manager

📋 Description

• Own Clinic Communications: Plan and write communications about new features, offerings, and product
• Build Our Case Study Program: Identify compelling customer stories, interview clinics, capture
• Lead Clinic Engagement Programs: Develop and manage programs that recognize and reward our clinic
• Create Pet Parent Educational Content: Build a library of short, practical videos and supporting
• Bring Content Into Our Products: Partner with Product to make educational resources available
• Develop Partner Content: Collaborate with manufacturers and supply chain partners to turn product

🎯 Requirements

• 5+ years of experience in customer marketing, content marketing, or community marketing, ideally at
• Excellent writing and editing skills, with the ability to make complex topics clear and adapt
• Experience taking content or marketing programs from initial concept through launch, with direct
• Strong project management skills, with the ability to manage multiple workstreams, deadlines
• Experience producing video content or coordinating production, including scripting, working with
• Strong relationship building skills and comfort collaborating across Product, Sales, Customer

🎁 Benefits

• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats