Senior Customer Engineer, Majors - Southwest

📋 Description

• Technical Validation: Lead technical deep-dive discovery, capture business requirements, map
• Customer Adoption & Value Realization: Provide oversight to technical onboarding, design
• Commercial Accountability & Expansion: Carry a variable quota tied to new business and account
• Trusted Advisory: Maintain deep stakeholder relationships, provide thought partnership on
• AI Orchestration & Workflow Automation: Leverage AI agents, LLMs, and internal platforms to
• Education & Enablement: Partner with Enablement Team to design/build technical resources

🎯 Requirements

• Customer-facing technical role (Solutions Engineering, Customer Engineering, Professional Services
• Architectural Mindset: ability to white-board, design, and articulate complex enterprise network
• Consultative & Advisory Skills: Excellent communication skills to translate deeply technical
• Commercial Mindset: Proven track record in a quota-carrying or revenue-aligned environment
• Exceptional presentation and stakeholder management skills
• Technical breadth in at least four technical areas: Internet fundamentals, Security, Performance

🎁 Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits