Senior Customer Engineer, Majors - TOLA

📋 Description

• Technical Validation: Partner closely with Account Executives to lead technical deep-dive
• Customer Adoption & Value Realization: Provide oversight to technical onboarding and
• Commercial Accountability & Expansion: Carry a variable quota tied directly to new business
• Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle
• AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and
• Education & Enablement: Partner with the Enablement Team to design, build, and govern technical

🎯 Requirements

• Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering
• Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network
• Consultative & Advisory Skills: Excellent communication skills with the ability to translate
• Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned
• Communication: Exceptional presentation and stakeholder management skills, capable of bridging deep
• Technical Breadth: Demonstrate depth in at least four technical areas including internet

🎁 Benefits

• Reasonable accommodations for qualified individuals with disabilities
• Equal opportunity employer commitment
• Potential travel up to 20-50% to attend customer meetings, conferences, and industry events