Tines

51-200 employees
15 jobs posted

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Senior Customer Success Manager

Business & Management

Added

13 days ago

Location

🌍 Oceania

Type

Full time

Salary

Salary not provided

Related skills

integrations saas ai apis enterprise

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Act as strategic advisor to senior stakeholders on AI/automation strategy.
Lead consultative engagements on transformation, governance and adoption.
Drive Executive Success Planning and measurable business outcomes.
Collaborate with Sales and CS Engineers to align platform with priorities.
Lead Executive Business Reviews for adoption and growth.
Shape ANZ customer engagement models and market strategy.

🎯 Requirements

8+ years in Customer Success or post-sales leadership within SaaS/enterprise.
Proven experience managing complex enterprise customers with exec stakeholders.
Leading executive Success Planning and measurable outcomes.
Experience driving adoption, expansion and long-term value.
Strong consultative skills linking tech to business strategy.
Ability to move between executive strategy and hands-on execution.
Deep understanding of APIs, integrations and technical workflows.

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