Senior Customer Success Manager

📋 Description

• Build and maintain strong relationships within assigned accounts.
• Promote customer satisfaction and loyalty by demonstrating an understanding of their critical
• Assist customers with creating, educating, and delivering of rollout plans, security policies, and
• Assist customers with onboarding of app sec and development teams, understanding compilation
• Create and manage account plans with customers which cover the entire customer journey.
• Understand the technologies, constraints, and other issues connected with an application security

🎯 Requirements

• 5 or more years of Customer Success / Consulting / Technical Account Management / Project
• Strong customer services skills – excellent verbal and written communication
• Ability to effectively manage multiple priorities and activities simultaneously
• Experience supporting more strategic relationships with higher profile clients
• Bachelor’s degree (Masters is ideal)

🎁 Benefits

• Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs.
• Wellness benefits to help you focus on what’s most important.
• “Take What You Need” time off policy.
• Extensive development and training offerings to help you grow your career at Veracode.
• Generous 401k match to help save for your future.
• Amazing community of professionals who take pride in what we do every day.