Own the customer journey from project kick-off, launch, adoption, and ongoing value realization
Build trusted relationships across complex enterprise organizations
Understand the goals, priorities, and influence of different customer personas
Translate technical concepts into clear business value
Plan and lead effective QBRs and EBRs
Identify risks, blockers, and changing customer priorities

🎯 Requirements

Based in EMEA, ideally DACH region, particularly Germany
3+ years managing enterprise customer relationships in Customer Success, Account Management
Experience working with complex enterprise organizations
Strong executive presence, confidence leading strategic conversations
Influencing and stakeholder-management skills
Problem-solving skills, intellectual curiosity, ability to learn

🎁 Benefits

Competitive compensation including stock options
Fully remote team
Home office stipend
Apple laptop
Training and development budget
Parental leave

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