Senior Customer Success Manager, EMEA

📋 Description

• Partnering with a 6sense technical CSM to manage customer onboarding, product rollout and training
• Working closely with global enterprise customers to ensure 6sense is being adopted into their
• Managing implementation projects followed by global adoption of 6sense products
• Maintaining visibility into product performance and customer feedback to communicate with CS and
• Assisting customers to promote 6sense service adoption and measure value and ROI
• Identifying areas for customer growth: additional use cases for 6sense data and new business units

🎯 Requirements

• 3+ years of Customer Success, Account Management, or Consulting experience, ideally from a high
• Experience working with global 1000 enterprise customers with multiple stakeholders, and managing
• Experience advising customers including CxOs on how to best use and adopt SaaS platform for faster
• Experience working closely with B2B demand gen, marketing operations, sales operations and
• Have led projects from conception to closure, and have experience leveraging internal resources to
• Familiarity with the marketing tech stack: Marketing Automation, digital marketing technologies

🎁 Benefits

• Health coverage
• Paid parental leave
• Generous paid time-off and holidays
• Quarterly self-care days off
• Stock options
• Equipment and support to work and connect with teams