Senior CX Platform Engineer

📋 Description

• Use Claude Code, GitLab Duo, and other coding agents as your primary development environment for
• Build and maintain the team's agent harness, including shared AGENTS.md conventions, skills, slash
• Ship agents and multi-step workflows for account research, success planning, scoping, status
• Build MCP servers and connectors for governed access to GitLab, Salesforce, Gainsight, Kantata
• Evolve the CX Application Platform's gateway, Amazon Web Services (AWS) infrastructure, including
• Ship production-quality Python and TypeScript through GitLab continuous integration and continuous

🎯 Requirements

• Experience building and operating production software, owning multi-quarter work from ambiguity to
• Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on
• Experience building with large language models (LLMs) beyond chat, including tool use, MCP servers
• Strong Python skills with FastAPI or Flask and TypeScript skills with Vue or React, including
• Hands-on experience with AWS ECS, RDS, and Lambda, Terraform, Docker, and applications running
• Experience integrating enterprise systems through Representational State Transfer (REST) and

🎁 Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave