Senior Director, Partner Data

📋 Description

• Lead and develop the Partner Data Integrations & Operations and Partner Enablement Data teams
• Design and implement structured case-management processes, including intake, triage, escalation
• Drive automation and process optimization to reduce repetitive manual work, improve resolution
• Establish a product-oriented approach to operational work, identifying recurring issues and root
• Oversee the development of repeatable integration frameworks for Student Information Systems (SIS)
• Serve as a senior technical advisor during partner onboarding and relaunches, collaborating

🎯 Requirements

• At least 8 years of experience leading data operations, technical support, or partner/customer
• Strong technical fluency in data platforms such as Snowflake and Databricks, integration
• Demonstrated experience working with Student Information Systems (SIS), including Slate, Banner
• Professional experience in education technology, higher education, or another partner-based
• A proven track record of building, restructuring, or scaling operational teams and implementing
• Experience leading partner onboarding, technical implementations, launches, relaunches, or system

🎁 Benefits

• Work arrangement: Fully remote position within the United States.
• Leadership opportunities: Direct responsibility for building and developing multiple teams and
• Strategic impact: Opportunity to influence enterprise-wide data architecture, integration
• Professional development: Exposure to modern data platforms, AI-powered validation tools, and
• Cross-functional collaboration: Work closely with senior leaders and specialists across data
• Meaningful mission: Contribute to expanding access to affordable online education and improving the