Senior Ecosystem Operations Manager

📋 Description

• Design and govern end-to-end partner processes, including deal and referral registration, service
• Own operational execution of partner tiering, onboarding, certification compliance, not-for-resale
• Own and administer the partner technology ecosystem, including Impartner PRM, Salesforce CRM
• Partner with Revenue Technologies and Systems to maintain integrations across partner platforms and
• Own the ecosystem data model and maintain reporting and dashboards as single source of truth
• Lead ecosystem month-end close with Deal Desk, Compensation, Accounts Receivable, and Finance

🎯 Requirements

• Experience in B2B SaaS channel or partner operations with direct ownership of ecosystem workflows
• Hands-on experience with Impartner or equivalent PRM platform
• Strong working knowledge of Salesforce CRM including partner objects, opportunity management, Flow
• Deep familiarity with resale, two-tier distribution, deal registration, rules of engagement
• Direct experience operating partner programs including tiering, certification compliance, rebates
• Experience designing and documenting complex operational processes for distributed teams

🎁 Benefits

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave