Senior Forward Deployed Engineer

📋 Description

• Drive adoption of Fin by helping prospects unlock AI capabilities to automate and scale support.
• Embed with strategic customers to understand business challenges and tech needs.
• Code with customers' technical teams to drive projects to completion.
• Collaborate with Sales/Success/Product for seamless delivery and feedback.
• Codify best practices and share insights to help the team scale.

🎯 Requirements

• Strong engineering background (CS/Math/Software/Physics).
• SaaS product experience; founders or early startup engineers welcome.
• Interested in AI/ML; quickly grasp new problems, capabilities, architectures, and trade-offs.
• Strong cross-functional collaboration; navigate boundaries to achieve outcomes.
• Proficient in at least one high-level language (JS/Python/Ruby, etc.).
• Prototype and ship quickly with quality and business focus.
• Proficient in REST APIs to integrate systems.
• Strong communicator with engineers and non-technical audiences.
• Willing to travel and work on-site with customers.

🎁 Benefits

• Competitive salary and meaningful equity
• Comprehensive medical, dental, and vision coverage
• Regular compensation reviews; great work is rewarded
• Unlimited access to Claude Code and AI tools; experimentation encouraged
• Flexible paid time off policy
• Paid Parental Leave Program
• 401k plan and match
• In-office bicycle storage
• Fun events for employees, friends, and family