Senior Forward Deployed Engineer - Public Sector

Added
14 minutes ago
Type
Full time
Salary
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Related skills

customer success java python typescript ai
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📋 Description

  • Own end-to-end deployment: Lead the technical implementation of Tines’ platform within complex
  • Drive adoption across the organisation: Proactively support and train users and stakeholders in the
  • Identify and develop new use cases: Through deep familiarity with each customer's business
  • Be the primary technical point of contact: Serve as the customer's trusted advisor on all things
  • Maintain strong customer relationships: Build lasting partnerships at every level of the
  • Feed insights back to the product: Codify what you learn in the field. Surfacing recurring friction

🎯 Requirements

  • 8+ years in a technical, customer-facing role: Solutions / Pre-sales Engineer, Technical
  • 5+ years of experience working with public sector or federal customers
  • Proven track record of driving adoption and delivering measurable value from complex technical
  • Strong engineering skills to own integrations, troubleshoot production issues and understand
  • Strong Python skills (plus ideally TypeScript, Java, or similar)
  • Production experience with LLMs and AI systems: prompt engineering, agent workflows, and deployment
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