Senior Gen AI Engineer (Games)

📋 Description

• Design and extend production-grade LLM applications and agentic workflows, including RAG, intent
• Build and maintain the underlying conversation engine, including flow validation, configuration
• Integrate tool-use and agentic protocols to extend what the AI assistant and copilot can do
• Evaluate, benchmark, and tune models across multiple providers, owning model selection decisions
• Troubleshoot production AI issues such as hallucinations, retrieval failures, prompt regressions
• Build resilience mechanisms including retries, fallback routing, caching, streaming, and rate

🎯 Requirements

• Proven experience building and operating production LLM-powered systems — chatbots, AI assistants
• Strong TypeScript/Node.js engineering skills, with fluency in strict-mode TypeScript
• Hands-on production AI experience: prompt engineering, RAG pipelines, agent design, tool calling
• Full-stack depth — comfortable moving between backend APIs, React UIs, databases, infrastructure
• Ability to evaluate tradeoffs between model quality, latency, reliability, throughput, and cost
• Ability to troubleshoot AI systems across prompts, retrieval pipelines, model configuration

🎁 Benefits

• Experience with agentic tool-use protocols (e.g., MCP), semantic search/retrieval architectures, or
• Familiarity with LLM observability and evaluation platforms, and experience evaluating multiple
• Experience building AI copilots, assistants, or other conversational products, especially under
• Hands-on experience with NestJS specifically
• Background in customer support or player support platforms, gaming, or high-volume consumer products