Senior Global Operations Associate - Air freight

📋 Description

• Be the 'front line' in ensuring the highest standard of Flexport quality: shipments move on-time
• Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality
• Follow standard operating procedures (SOP)
• Solve client issues quickly and ensure smooth operations at origin and destination and escalate
• Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior
• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as

🎯 Requirements

• BA/BS Degree or completed professional training as forwarding agent
• 3+ years of experience in freight forwarding, and direct Air export experience
• Fluent in French and English (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management, be able to properly prioritize and manage a large volume of tasks
• Attention to detail

🎁 Benefits

• 25 working days of paid annual leave per complete year of service
• The employee shall be affiliated to the French social security system (Sécurité sociale) and the
• 50% reimbursement of the cost of the public transportation subscription(s) used for travel between
• Employer's collective supplementary health insurance scheme (mutuelle d'entreprise) as required by
• Lunches compensation: EUR 12 for every day worked in the office
• Parental leave benefit: Flexport is here to support you and your families in one of the most