Senior Implementation Consultant

Added
1 hour ago
Type
Full time
Salary
Salary not provided

Related skills

crm saas ai zendesk dashboard

📋 Description

  • Own the customized implementation for Wealthbox's largest advisory firms, from kickoff through
  • Meet with customer stakeholders to understand their organizational structure, team dynamics, and
  • Guide clients through setup requirements and implement their processes within Wealthbox, including
  • Recommend process changes and guide teams through adopting new ways of working.
  • Run screen shares that get teams genuinely using the product, including AI Assistant, AI Notetaker
  • Provide education to the firm’s full user base through role-based education sessions, live demos

🎯 Requirements

  • 3 to 5+ years in implementation, onboarding, customer success, consulting, or product education, in
  • Experience implementing solutions for enterprise or complex B2B customers.
  • The ability to learn complex software quickly and teach it plainly to non-technical users.
  • Strong organization and follow-through across multiple concurrent implementations.
  • Comfort setting honest expectations, including when a request needs a product change or more
  • Financial services or wealth management experience is a plus.

🎁 Benefits

  • Comprehensive health coverage
  • 401(k)
  • Paid time off
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