Senior Implementation Consultant

📋 Description

• Lead mid-market and enterprise customers through successful implementations and launches
• Empower customers to complete implementation successfully by ensuring they are tracking against
• Drive the value of Greenhouse through implementation, helping customers navigate and overcome
• Provide support and mentorship by demonstrating knowledge of products, services, and best practices
• Own implementation tasks such as system design, product training, configuration, and organizational
• Advocate for client needs and product requests to Greenhouse's internal support, product

🎯 Requirements

• Customer-facing experience working with global entities and multiple stakeholders
• 2+ years of experience working with Enterprise customers (1,000+ employees)
• Background delivering complex software implementations and/or technical projects
• Ability to break down terminology and concepts across various audiences
• Experience communicating with a variety of customer personas at leadership levels
• Advanced understanding of Greenhouse Recruiting, a plus

🎁 Benefits

• Medical, dental, and vision insurance
• Basic life insurance
• Mental health resources
• Financial wellness benefits
• Fully paid parental leave program
• Short-term and long-term disability coverage (US-based employees)