Senior Implementation Lead

📋 Description

• Own project execution and outcomes, ensuring successful delivery in terms of profitability
• Serve as the primary client contact during implementation, leading discovery sessions and gathering
• Guide implementation teams by assigning deliverables and coordinating individual responsibilities
• Configure the software platform to meet client business requirements, leveraging standard
• Drive adoption of contracted functionality, helping clients maximize platform usage and realize the
• Submit, oversee, and communicate client-specific software bug reports and related JIRA tickets

🎯 Requirements

• Bachelor's degree in Computer Science, Business, or a related field.
• 8+ years of experience in a client-facing professional services role.
• Excellent communication and presentation skills, with the ability to engage confidently with
• Strong interpersonal and relationship-building abilities.
• Experience with JavaScript, XML, and SQL is preferred.
• Experience in the healthcare or Environmental, Health, and Safety (EHS) industry is preferred.

🎁 Benefits

• Starting base salary of $105,000–$135,000, depending on experience, transferable skills, location
• Eligibility for a performance-based bonus.
• Medical and dental insurance for employees and eligible dependents, spouses, and domestic partners.
• Vision insurance, fully paid by the employer.
• Short-term and long-term disability coverage and basic life insurance, fully paid by the employer.
• Flexible paid time off and sick leave policies in most states, plus 10 paid company holidays where